In-Store Tech Solutions & Sales Specialist

Telstra; Springwood; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

12% Superannuation

Generous discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave options

Training & career growth

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant (Expression of Interest) to deliver outstanding in-store experiences across multiple NSW locations. You will guide customers through Telstra’s products and services to enhance their telecommunications lives.

This role emphasizes customer focus, product knowledge, and a collaborative team approach, with opportunities to learn and grow within Telstra’s iconic Aussie brand.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service or sales is a plus.
• Ability to understand customer needs and tailor solutions.

Responsibilities

• Deliver exceptional customer experiences and help customers find the right products and services.
• Stay up-to-date with Telstra offerings and provide informed guidance.
• Meet and exceed sales targets and KPIs while maintaining customer satisfaction.
• Collaborate with team to create a welcoming store environment.

Skills

Communication skills

Sales skills

Customer service

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant (Expression of Interest) to deliver outstanding in-store experiences across multiple NSW locations. You will guide customers through Telstra’s products and services to enhance their telecommunications lives.

This role emphasizes customer focus, product knowledge, and a collaborative team approach, with opportunities to learn and grow within Telstra’s iconic Aussie brand.