Retail Customer Service & Tech Sales Consultant

Telstra; Casuarina; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

12% Superannuation

Generous discounts on Telstra services

Flexible working hours

Telstra Extra Day Off

Parental leave options

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant (Expression of Interest) to delight Telstra’s customers through outstanding service and a memorable in-store journey. You’ll identify the products and services needed to transform customers’ telecommunications experience, across Casuarina, Darwin and Palmerston locations.

Join an iconic Aussie brand and become a trusted tech expert, helping customers find the right solutions while enjoying generous benefits and flexible work

Qualifications

• Customer service experience or enthusiasm for helping customers.
• Ability to explain products and services clearly.
• Comfort with learning and using new tech devices and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert with up-to-date knowledge of gadgets and Telstra services.
• Achieve sales targets and KPIs while keeping customers connected.
• Collaborate with the team to create a welcoming store environment.

Skills

Customer service

Sales

Communication

Tech product knowledge

Teamwork

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant (Expression of Interest) to delight Telstra’s customers through outstanding service and a memorable in-store journey. You’ll identify the products and services needed to transform customers’ telecommunications experience, across Casuarina, Darwin and Palmerston locations.

Join an iconic Aussie brand and become a trusted tech expert, helping customers find the right solutions while enjoying generous benefits and flexible work