In-Store Tech Expert & Sales Consultant

Telstra; Dubbo; On-site; AUD 95,054,000 - 103,320,000; Full time

Benefits offered by this job

Discounts on Telstra services

Parental leave options

Training & development

Flexible hours

Recognition programs

Inclusive culture

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers select the right tech solutions and services. You will be part of a vibrant, inclusive team that values a positive customer experience and product knowledge. This role offers flexible hours and opportunities for growth within a leading Aussie brand.

You will develop product expertise, drive sales, and contribute to store goals while delivering an outstanding service experience to every customer who walks in.

Qualifications

• Strong communication and interpersonal skills.
• Ability to tailor solutions to individual customers.
• Commitment to meeting and exceeding sales targets.
• Willingness to learn about Telstra products and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose right products and services.
• Act as the go-to tech expert, staying updated on gadgets and services.
• Use consultative selling to meet KPIs while keeping customers connected.
• Collaborate with the team to maintain a welcoming store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience and positivity

Customer-facing experience

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant to help customers select the right tech solutions and services. You will be part of a vibrant, inclusive team that values a positive customer experience and product knowledge. This role offers flexible hours and opportunities for growth within a leading Aussie brand.

You will develop product expertise, drive sales, and contribute to store goals while delivering an outstanding service experience to every customer who walks in.