In-Store Tech Sales & Customer Service Pro

Telstra; Adelaide; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra service discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Opportunities for training and career-

Flexible working hours

Recognition programs

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find tech solutions that enhance their lives and to deliver exceptional service in-store. You will be part of an iconic Australian brand, providing guidance on Telstra products while contributing to a team-focused, inclusive store culture.

You’ll work with a supportive team, have access to extensive training, and enjoy flexible hours and a range of benefits that acknowledge your contribution to store goals.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor solutions to customer needs.
• Proven motivation to meet sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences by helping customers find suitable products and services.
• Stay updated with Telstra products and services to provide informed guidance.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Communication skills

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find tech solutions that enhance their lives and to deliver exceptional service in-store. You will be part of an iconic Australian brand, providing guidance on Telstra products while contributing to a team-focused, inclusive store culture.

You’ll work with a supportive team, have access to extensive training, and enjoy flexible hours and a range of benefits that acknowledge your contribution to store goals.