Retail Team Lead: Drive Sales & Customer Excellence

Wesfarmers Industrial & Safety

Canberra

On-site

AUD 55,000 - 75,000

Full time

2 days ago
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Benefits offered by this job

Team member discount
Free onsite parking
Employee assistance program
Refer-a-Friend rewards
Weekend shift flexibility

Job summary

Wesfarmers Industrial & Safety in Canberra is seeking a hands-on Assistant Store Manager to support the Store Manager in leading a high-performing retail team. You will drive sales growth, coach staff, and maintain safe, efficient store operations.

This full-time role requires weekend availability on a rotating roster, strong leadership, and a customer-first mindset. Experience in retail tooling or DYI environments is valued, with opportunities for development and advancement within the

Qualifications

  • Proven leadership of a retail team with measurable results.
  • Strong coaching, development and performance management skills.
  • Track record of achieving sales targets and KPIs.
  • Customer-first mindset with focus on service quality.

Responsibilities

  • Drive sales, gross profit and store performance to meet targets.
  • Lead, coach and develop team to deliver exceptional service.
  • Build strong customer relationships and maintain loyalty.
  • Support recruitment, onboarding and performance management.
  • Ensure WHS compliance and operational standards.
  • Oversee day-to-day operations and stock/merchandising; act as Store Manager when needed.

Skills

Retail leadership
Customer service
Coaching & development
Sales targets
Operational excellence

Tools

Retail tooling

Job description

Wesfarmers Industrial & Safety in Canberra is seeking a hands-on Assistant Store Manager to support the Store Manager in leading a high-performing retail team. You will drive sales growth, coach staff, and maintain safe, efficient store operations.

This full-time role requires weekend availability on a rotating roster, strong leadership, and a customer-first mindset. Experience in retail tooling or DYI environments is valued, with opportunities for development and advancement within the

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