Casual Retail Service Consultant – Flexible Hours & Perks

Singtel; Sydney; On-site; Confidential; Part time

Benefits offered by this job

Rate: AUD 35 p/h + super + loadings

25% discount on Optus products

Employee networks & diversity programs

Wellbeing support (counselling)

Flexible rosters

Job summary

Optus is seeking a casual Retail Service Consultant for the Bankstown team. If you enjoy helping people, work well in a supportive crew, and bring positive energy to every interaction, we’d love to have you on board!

Join Optus to be part of a collaborative culture that values accountability, integrity, and genuine customer relationships. The role offers flexible rosters, wellbeing support, and perks for staff across products and partners.

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech concepts clearly to customers.
• Handle difficult inquiries with empathy and integrity.
• Work with teammates to create a customer-first environment.

Skills

Customer needs

Genuine support

Tech explained

Empathy under pressure

Team player

Job description

Optus is seeking a casual Retail Service Consultant for the Bankstown team. If you enjoy helping people, work well in a supportive crew, and bring positive energy to every interaction, we’d love to have you on board!

Join Optus to be part of a collaborative culture that values accountability, integrity, and genuine customer relationships. The role offers flexible rosters, wellbeing support, and perks for staff across products and partners.