Retail Sales Assistant

Johnson Bros Group; Mona Vale; On-site; AUD 55,000 - 65,000; Full time

Job summary

Johnson Bros Mitre 10 Mona Vale is expanding its retail team. Join a well-established, award-winning family business delivering excellent customer service and sales in a large format hardware store.

You will focus on customer interactions, product knowledge, and supporting merchandising, promotions, and store activities in a dynamic environment.

Qualifications

• Proven experience in a retail customer service/sales role.
• Sound product knowledge and ability to learn promotions.
• Strong communication and interpersonal skills.
• Team player with reliability in a fast-paced environment.

Responsibilities

• Deliver 100% customer/sales focus.
• Maintain up-to-date product knowledge and promotions.
• Support merchandising and store-wide activities.
• Adhere to safety standards, processes and policies.

Skills

Customer service

Sales

Product knowledge

Communication

Teamwork

Adaptability

Tools

POS system

Job description

We're Growing — Join Our Award-Winning Team!

Johnson Bros Mitre 10 Mona Vale is part of a thriving, family-owned business employing over 160 staff across multiple locations.

As we continue to grow and expand, we're looking for motivated and results driven individuals to join our dynamic Retail Team.

This is an exciting opportunity to be part of a well-established, award-winning company that values teamwork, customer service, and career development.

Job Summary

As a member of our retail team, you'll play a key role in supporting the daily operations of our busy large format store by delivering our standards of excellence to all our customers. Your responsibilities will include:

• 100% customer/sales focus at all times
• Maintaining sound product knowledge
• Keeping up to date with promos, events and store wide activities
• Merchandising and Display maintenance
• Abiding by company safety standards, processes and policies.
• Strong communication and interpersonal skills
• Team player
• Ability to thrive in a fast-paced environment
• Professional, committed and reliable work ethic
• General knowledge of hardware products
• Proven experience in a retail customer service/sales role