Trade Desk Specialist - Hardware & Customer Sales

Johnson Bros Group; Mona Vale; On-site; AUD 55,000 - 70,000; Full time

Job summary

Johnson Bros Mitre 10 Mona Vale is seeking a Trade Desk Assistant to support daily trade centre and retail yard operations. You will handle calls, assist trade and retail customers, and process sales with accuracy.

The role requires strong communication, reliability, and proficiency with office software; trade hardware knowledge is a plus. Training and career growth opportunities are available in a family-owned business.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced team environment.
• Proficiency with Outlook, Excel and Word; POS experience preferred.

Responsibilities

• Answer incoming calls and inquiries professionally.
• Assist both trade and retail customers with a 100% customer focus.
• Process sales through the POS accurately and promptly.
• Work closely with Steel/Hardware divisions.
• Process orders for the Trade Division efficiently.
• Coordinate with logistics for timely deliveries.
• Liaise with Trade accounts, customers and suppliers on order status.
• Pick hardware products from store.

Skills

Communication skills

Interpersonal skills

Teamwork

Office suite

Trade exp

Attention to detail

Tools

POS systems

Job description

Johnson Bros Mitre 10 Mona Vale is seeking a Trade Desk Assistant to support daily trade centre and retail yard operations. You will handle calls, assist trade and retail customers, and process sales with accuracy.

The role requires strong communication, reliability, and proficiency with office software; trade hardware knowledge is a plus. Training and career growth opportunities are available in a family-owned business.