Retail Operations Support Coordinator

find your Fantastic career; Sydney; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Generous team member discounts

Work-life balance

Health and wellbeing programs

Career development

Job summary

Fantastic Furniture is looking for a Retail Operations Administration Coordinator to support our national store network and Retail Operations team. You will coordinate communications, organise meetings and events, and help maintain records across stores and Support Office.

The role requires strong organisation, prioritisation and collaboration across departments, with a customer-focused mindset and attention to detail. Excel skills and adaptability are important in a fast-paced environment.

Qualifications

• Previous experience in administration, retail operations, customer service or a similar support role.
• A customer-focused approach and positive, can-do attitude.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• The ability to prioritise competing demands and meet deadlines.
• Intermediate Microsoft Office skills, particularly Excel.
• Experience using Adobe would be advantageous but is not essential.

Responsibilities

• Provide day-to-day administrative support to the Retail Operations team.
• Act as a key point of contact for operational enquiries from stores.
• Coordinate retail communications across stores and Support Office teams.
• Organise meetings, prepare agendas and assist with meeting materials and follow-up actions.
• Support the coordination of retail events, conferences and special projects.
• Maintain accurate records, documents, reports and operational information.
• Monitor deadlines and follow up on outstanding actions.
• Identify opportunities to improve administrative processes and ways of working.

Skills

Administration

Retail operations

Customer service

Time management

Communication

Tools

Microsoft Office

Excel

Job description

Fantastic Furniture is looking for a Retail Operations Administration Coordinator to support our national store network and Retail Operations team. You will coordinate communications, organise meetings and events, and help maintain records across stores and Support Office.

The role requires strong organisation, prioritisation and collaboration across departments, with a customer-focused mindset and attention to detail. Excel skills and adaptability are important in a fast-paced environment.