Retail Operations & Warehouse Coordinator

Early Settler; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team member discounts

Wellbeing programs

Supportive team environment

Job summary

Early Settler on the Gold Coast is seeking a hands-on Retail Operations & Warehouse Coordinator to manage daily warehouse and back-of-house activity, ensure stock arrives, is processed, and gets where it needs to go—from showroom to customer homes or collection. You will coordinate deliveries, work with freight partners, support store operations, and help the team deliver a great customer experience.

The ideal candidate has 1–2 years in a similar role, is highly organized, and comfortable

Qualifications

• Experience in retail operations, warehousing or logistics.
• Ability to work in a fast-paced environment.
• Physically capable of lifting and moving items.

Responsibilities

• Coordinate day-to-day warehouse and back-of-house operations.
• Receive, check, and process incoming stock and keep inventory accurate.
• Organise stock for showroom, delivery-ready orders and customer collections.
• Coordinate customer deliveries and work with freight/logistics partners.
• Support Store Manager and team with daily store operations.

Skills

Stock control

Inventory management

Warehouse coordination

Delivery scheduling

Customer service

Tools

null

Job description

Retail Operations & Warehouse Coordinator

Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There's no place like home and, no matter what your style, we've got something to make yours even more comfy and beautiful.

Why Join Us?

Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals.

This is how we getthe best of we with the best of me!

To support our most important asset,YOU,we provide you with:

• Amazing team member discounts on our fabulous products
• Holistic Wellbeing programs to support you to be your best self
• Fun, Supportive and collaborative team environment

If you're someone who loves being organised, enjoys a fast-paced environment, can roll up your sleeves when needed and gets satisfaction from seeing things run smoothly - this could be the role for you!

What is the role?

This is a hands-on, varied role where no two days are quite the same. You'll be responsible for coordinating the day-to-day warehouse and operational activity of the store, making sure stock arrives, is accurately processed and organised, and gets where it needs to go - whether that's onto the showroom floor, into a customer's home or ready for collection.

You'll also coordinate customer deliveries, work with freight and logistics partners, manage customer collections and help resolve any stock or delivery issues along the way. You'll also be a key support to the Store Manager and wider team, helping identify opportunities to improve the way the store operates and stepping up to support store operations when required.

In a nutshell, you'll help make sure the right stock gets to the right place, at the right time - while making sure our customers have a great experience along the way.

You'll be responsible for:

• Coordinating the day-to-day warehouse and back-of-house operation
• Receiving, checking, processing and organising incoming stock
• Maintaining accurate inventory and investigating stock discrepancies
• Picking, packing and preparing customer orders for collection, transfer and dispatch
• Coordinating customer deliveries and working with freight and logistics partners
• Keeping customers informed about their orders, deliveries and collections
• Following up delayed deliveries and resolving operational issues
• Supporting stock replenishment and movement between the warehouse and showroom
• Supporting the sales team during busy periods and contributing to store sales
• Supporting the Store Manager and team with day-to-day store operations
• Supporting new team members with operational processes and sharing your knowledge

Who are we looking for?

We're looking for someone who takes ownership, gets things done and genuinely cares about getting it right.

You might come from a retail operations, warehouse, logistics or similar background. Ideally, you'll have 1-2 years' experience in a similar role supporting warehousing and back-of-house oeprations, but just as important is your attitude and willingness to get stuck in.

You'll be someone who:

• Has experience with stock control, inventory management, warehouse coordination or delivery scheduling
• Is highly organised and has an eye for detail. Can juggle multiple priorities without losing sight of what matters
• Takes initiative rather than waiting to be told what to do. Enjoys solving problems and finding practical solutions
• Is confident communicating with customers, suppliers, freight providers and your team
• Can move comfortably between warehouse operations and the showroom floor
• Is happy to roll up your sleeves and get hands-on when the job requires it
• As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.

And if you have a genuine interest in interiors, home styling and helping people create spaces they love, even better!