Retail Manager - Expression Of Interest

National Tiles; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Training & development

Staff & family discounts

Weekly pay

Birthday leave

Wellbeing support

Exclusive staff discounts via benefit앳

Job summary

National Tiles is seeking passionate retail leaders for ongoing Store Manager and Assistant Manager opportunities at our Alexandria store. You will drive sales, lead high-performing teams and ensure top-tier customer experiences, while maintaining store standards and a customer-first culture.

You will oversee operations, rostering, stock control, and compliance, empowering your team to grow and achieve business objectives within a supportive and inclusive environment.

Qualifications

• Experience in retail leadership with a focus on customer experience
• Ability to meet or exceed KPIs and drive sales
• Strong communication and problem-solving skills

Responsibilities

• Lead showroom operations and coach store teams to deliver exceptional customer experiences
• Oversee daily store operations including rostering, stock control and compliance
• Maintain brand presentation, safety standards and implement processes to improve efficiency
• Inspire customers with product knowledge and creative solutions to design projects

Job description

Ongoing training & development through our National Tiles Academy Generous incentives and exclusive staff & family discounts Weekly pay cycle & paid birthday leave

About The Role

We’re seeking passionate retail leaders to register their interest in future Store Manager and Assistant Manager opportunitiesat our Alexandria Store.

As part of the team, you’ll create exceptional customer experiences, lead high-performing teams and take pride in bringing customers’ design visions to life.

Whether you’re managing a full-store operation or stepping into a key leadership role supporting the Store Manager, you’ll play an integral part in driving sales, maintaining high operational standards and fostering a positive, customer-first culture.

Key Responsibilities:

• Lead, coach and motivate a team to deliver outstanding showroom experiences and achieve sales targets.
• Oversee daily operations, including rostering, stock control and compliance, ensuring store efficiency and profitability.
• Foster a collaborative and inclusive culture where team members are supported to learn, grow and succeed.
• Ensure all brand presentation, safety and operational standards are met to the highest level.
• Inspire customers by bringing creativity and product knowledge to every interaction.

About You:

• Proven experience in retail leadership with a strong customer focus and ability to meet or exceed KPIs.
• Results-driven and commercially astute with a passion for building successful teams.
• Energetic, organised and adaptable with excellent communication and problem-solving skills.
• Background in flooring, interiors, or building industries is advantageous (but not essential).

What We Offer:

• Access ongoing training and career development through our National Tiles Academy
• Enjoy generous incentives, weekly pay and a paid day off on your birthday
• Enjoy great savings across a wide range of retail brands though our employee benefit apps
• Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions
• Receive exclusive staff and family discounts to bring style into your own home

About Us:

With over 45 years in the industry, National Tiles is more than a retailer - we’re a trusted partner in helping Australians create the homes they love. Every day, our team listens, inspires and brings design dreams to life. At National Tiles, you’ll be part of a supportive and inclusive team where your ideas are valued, your contributions matter and you’re empowered to make a real impact as you grow your career with us.

If you have any questions about the role or your application, email [e-mail]