Sales Assistant

National Tiles; City of West Torrens; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Ongoing training

Generous incentives

Employee discounts

Wellbeing support

Exclusive staff and family discounts

Job summary

A leading home design retailer in South Australia is seeking a Sales Assistant for their Mile End store. In this full-time position, you will provide exceptional customer service, guiding customers through their home improvement projects while ensuring a welcoming experience. You will manage the sales process, offer design advice, and uphold high showroom standards. The ideal candidate is motivated, a quick multitasker, and a collaborative team player. This role includes ongoing training and generous incentives.

Qualifications

• Motivated, results-focused, and passionate about home improvement.
• Quick to adapt and thrive in a fast-paced retail environment.
• Confident communicator who builds trust and delivers great customer experiences.
• Collaborative team player with a positive, empathetic approach

Responsibilities

• Greet customers warmly, making them feel valued.
• Contribute to a showroom experience reflecting high industry standards.
• Provide design advice and product recommendations tailored to customer needs.
• Identify cross-sell and upsell opportunities and manage the full quote-to-delivery process
• Maintain accuracy and care through the end-to-end project lifecycle
• Uphold safety and wellbeing standards in the workplace

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

About The Role

Join National Tiles as a Sales Assistant based at our Mile End store, where you will provide exceptional customer service by guiding customers through their projects and ensuring a welcoming and inspiring experience.

This is a Full time position, Tue - Sat roster, 38 hours per week.

Key Responsibilities

• Greet customers with genuine warmth, making them feel welcome and valued
• Contribute to a showroom experience that reflects the highest industry standards, with care in every detail
• Unpack and understand each customer’s project, guiding them through our full National Tiles product range
• Provide design advice and product recommendations tailored to their style and budget, while identifying opportunities to cross-sell and upsell
• Manage the end-to-end process from design and quotes to delivery with care and accuracy
• Champion a safe workplace following our health and safety practices

About You

• Motivated, results-focused and passionate about design and home improvement
• Quick to adapt, multitask and thrive in a fast-paced retail environment
• A confident communicator who builds trust and delivers great customer experiences
• A collaborative team player with a positive, empathetic approach

What We Offer

• Access ongoing training and career development through our National Tiles Academy
• Enjoy generous incentives and weekly pay
• Enjoy great savings across a wide range of retail brands through our employee benefit apps
• Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions
• Receive exclusive staff and family discounts to bring style into your own home

About Us

With over 45 years in the industry, National Tiles is more than a retailer - we’re a trusted partner in helping Australians create the homes they love. Every day, our team listens, inspires and brings design dreams to life. At National Tiles, you’ll be part of a supportive and inclusive team where your ideas are valued, your contributions matter and you’re empowered to make a real impact as you grow your career with us.

How To Apply

If you’re ready to be part of a team that values teamwork and respect, we encourage you to apply now!

If you have any questions about the role or your application, email [e-mail]