Store Manager

National Tiles; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

National Tiles Academy training

Weekly pay and birthday day off

Staff discounts on products

Wellbeing support and recognition

Job summary

National Tiles in Brisbane is seeking a Store Manager at the Oxley store to own store performance by leading the showroom and trade operations, delivering exceptional customer experiences every day.

You will coach a high-performing team, manage rostering, stock control and budgets, ensure safety and brand standards, and drive sales targets across channels in a full-time Monday–Friday role.

Qualifications

• A proven leader with the ability to influence, motivate, and develop a high-performing team.
• Results-driven, commercially astute and motivated about achieving business goals.
• Experienced in managing sales targets, KPIs and store performance with efficiency and care.
• Organised, strategic and adaptable with strong problem-solving and communication skills.

Responsibilities

• Lead, coach and support the whole team to deliver outstanding customer experiences, drive sales across all channels and achieve KPIs.
• Foster a collaborative workplace where team members are motivated, recognised and supported to grow.
• Create a customer-obsessed culture that delivers meaningful showroom experiences to customers and exceeds expectations.
• Drive store performance and oversee store operations, including rostering, budgeting and stock control to ensure efficiency and profitability.
• Ensure compliance, safety and brand presentation standards are consistently met across the store.

Skills

Leadership

Sales targets & KPIs

Customer focus

Team coaching

Job description

The opportunity

Join National Tiles as a Store Manager based at our Oxley store, where you will take full ownership of store performance by leading the team across the showroom and trade operations to deliver exceptional customer experiences.

This is a full-time position across a Monday - Friday roster

Key responsibilities

• Lead, coach and support the whole team to deliver outstanding customer experiences, drive sales across all channels and achieve KPIs.
• Foster a collaborative workplace where team members are motivated, recognised and supported to grow
• Create a customer-obsessed culture that delivers meaningful showroom experiences to customers and exceeds expectations
• Drive store performance and oversee store operations, including rostering, budgeting and stock control to ensure efficiency and profitability
• Ensure compliance, safety and brand presentation standards are consistently met across the store

About you

• A proven leader with the ability to influence, motivate, and develop a high-performing team
• Results-driven, commercially astute and motivated about achieving business goals
• Experienced in managing sales targets, KPIs and store performance with efficiency and care
• Organised, strategic and adaptable with strong problem-solving and communication skills
• Experienced in the flooring, interiors or building industry is advantageous

Work perks

• Access ongoing training and career development through our National Tiles Academy
• Enjoy generous incentives, weekly pay and a paid day off on your birthday
• Enjoy great savings across a wide range of retail brands though our employee benefit apps
• Benefit from wellbeing support and recognition programs that celebrate your contributions
• Receive exclusive staff and family discounts to bring style into your own home

Operating successfully for over 45 years, National Tiles is a recognised leading brand in the supply of tiles and flooring. We're more than just a business, we're a family! We prioritise the safety and well-being of all our people and pride ourselves on providing an incredible customer experience.