Retail Manager

Madtoppings Group Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Madtoppings Group Pty Ltd is seeking an experienced Retail Manager to lead the day-to-day operations of a busy fast food restaurant in NSW. You will manage staff, oversee store performance and ensure high customer service standards in a fast-paced environment.

Responsibilities include inventory management, pricing decisions, promotions, and local marketing initiatives, plus safeguarding stock, sales records, and compliance with health and safety policies.

Qualifications

• Proven experience in managing a retail/quick service environment.
• Strong leadership and team supervision abilities.
• Excellent customer service and communication skills.

Responsibilities

• Oversee daily store operations and maintain product quality.
• Manage inventory, ordering, and supplier liaison to support business needs.
• Drive sales through customer engagement, pricing decisions, and promotions.
• Monitor financial performance including sales, expenses and cost control.

Skills

Retail management

Staff leadership

Customer service

Stock control

Budgeting

Pricing & promotions

Health & safety

Education

Retail management qualification

Job description

Madtoppings Group Pty Ltd – Castle Hill NSW

Job Type: Permanent position | Full time position

Job Description

About the Role We are seeking an experienced Retail Manager to lead the day-to-day operations of a busy fast food restaurant in NSW. This role requires a hands-on operator who can manage staff, oversee store performance, and ensure a high standard of customer service in a fast-paced environment.

• Key Responsibilities Oversee daily store operations, ensuring smooth service and consistent product quality Manage inventory levels, ordering, and supplier coordination to support business needs
• Contribute to pricing decisions, promotions, and local marketing initiatives Drive sales through strong customer service and active engagement with customers Monitor financial performance, including sales, expenses, and cost control
• Maintain accurate records relating to stock, sales, and operational performance Recruit, train, roster, and supervise team members Ensure compliance with workplace health and safety, food safety, and company policies

• Skills & Experience Relevant qualification and/or at least 3 years’ experience in a similar role At least 1 year of experience in a retail management role
• Experience managing operations in a fast-paced retail or quick-service food environment Strong leadership skills with the ability to motivate and manage a team Good understanding of stock control, budgeting, and cost management
• Ability to manage competing priorities and work under pressure Strong communication and organisational skills