Retail Store Manager

GRSS Australia; Newcastle City Council; On-site; AUD 70,000 - 90,000; Full time

Job summary

NASHA AUSTRALIA PTY LTD, trading as Subway, seeks a hands-on Retail Store Manager to lead day-to-day operations in the Western Sydney area. You will drive performance, develop your team, and ensure a positive customer experience while delivering on business targets.

This role focuses on coaching staff, managing stock flow, merchandising, safety, and budget planning, with a strong emphasis on community relations and sustainable retail practices.

Qualifications

• Diploma or Bachelor qualification in Business, Retail or Account.
• Strong leadership and people management skills.
• Experience achieving sales targets and improving business performance.
• Excellent communication, organisation, and problem-solving abilities.
• Must have 1 year experience with Fast food retail industry.

Responsibilities

• Leading, coaching, and developing a team of retail and operational staff
• Driving sales, productivity, and overall store performance
• Managing daily store operations, stock flow, merchandising, and customer experience
• Ensuring high standards of safety, compliance, and operational excellence
• Building strong relationships with customers, community partners, and internal stakeholders
• Managing budgets and financial plans by contributing effectively to create retail store specific operational budget and financial planning as a valuable team leader

Skills

Team Leadership

People Management

Sales Targeting

Customer Experience

Communication

Problem Solving

Fast Food Retail

Education

Diploma or Bachelor in Business/Retail/Account

Job description

As the Retail Store Manager, you will be responsible for leading the day-to-day operations of the store, driving performance, and supporting your team to achieve business targets. This is a hands-on retail leadership role located in the Western Sydney area for a retail leader who enjoys developing teams, improving store performance, and creating a positive customer experience.

Key responsibilities

• Leading, coaching, and developing a team of retail and operational staff
• Driving sales, productivity, and overall store performance
• Managing daily store operations, stock flow, merchandising, and customer experience
• Ensuring high standards of safety, compliance, and operational excellence
• Building strong relationships with customers, community partners, and internal stakeholders
• Managing budgets and financial plans by contributing effectively to create retail store specific operational budget and financial planning as a valuable team leader

About you

• Diploma or Bachelor qualification in Business, Retail or Account
• Minimum 3 to 6 years' experience managing a retail store, large team, or high-volume customer-focused operation
• Strong leadership and people management skills
• Experience achieving sales targets and improving business performance
• Excellent communication, organisation, and problem-solving abilities
• Must have 1 year experience with Fast food retail industry

About us

Our client NASHA AUSTRALIA PTY LTDis trading in retail sector since 2021. Trading as SubWay as Franchise in two locations within NSW. Serve effective and quality services to every client is the topmost priority of the company This is a fantastic opportunity located at Western Sydney area for a hands-on retail leader who enjoys developing teams, improving store performance, and creating a positive customer experience. You will be joining an organization focused on sustainability, community impact, and creating a better future through responsible retail practices.