Retail Customer Tech Advisor & Sales Pro

Telstra; Mount Pleasant; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

30% Telstra discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Flexible working hours

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant in Mount Pleasant, QLD. You will help customers choose products, explain features, and ensure a positive in-store experience. Stay informed on gadgets and services to provide confident guidance.

You’ll use consultative selling to achieve KPIs and collaborate with the team to maintain a welcoming, helpful store culture. Training and growth opportunities are available.

Qualifications

• Excellent communication and interpersonal skills.
• Retail or customer service experience is a plus.
• Ability to meet sales targets with a consultative approach.

Responsibilities

• Help customers find the right Telstra products and services and create a memorable in-store experience.
• Stay up-to-date with Telstra products and services to offer informed guidance.
• Use consultative selling to help meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming store environment.

Skills

Great communication

Sales drive

Solution-oriented

Learning mindset

Positivity & resilience

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant in Mount Pleasant, QLD. You will help customers choose products, explain features, and ensure a positive in-store experience. Stay informed on gadgets and services to provide confident guidance.

You’ll use consultative selling to achieve KPIs and collaborate with the team to maintain a welcoming, helpful store culture. Training and growth opportunities are available.