Tech-Savvy Retail Consultant: Customer Solutions & Sales

Telstra; Gympie Regional; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Telstra discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant in Queensland to deliver exceptional customer experiences, guide customers to suitable tech solutions, and drive sales targets. You’ll stay current with products and services, providing informed guidance to customers while contributing to a supportive team environment.

The role emphasizes a consultative sales approach, ongoing learning, and a commitment to helping customers thrive through technology.

Qualifications

• Excellent communication and interpersonal skills.
• Solid problem-solving and solution-oriented approach.
• Strong drive to meet and exceed sales targets and KPIs.
• Willingness to learn about tech products and services.
• Customer-facing experience is a plus.

Responsibilities

• Deliver exceptional customer experiences and help customers find the right products and services.
• Be the go-to tech expert with up-to-date knowledge on gadgets and services.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment and support store goals.

Skills

Communication skills

Sales-driven

Customer focus

Problem solving

Team player

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant in Queensland to deliver exceptional customer experiences, guide customers to suitable tech solutions, and drive sales targets. You’ll stay current with products and services, providing informed guidance to customers while contributing to a supportive team environment.

The role emphasizes a consultative sales approach, ongoing learning, and a commitment to helping customers thrive through technology.