Tech-Savvy Retail Consultant: Flexible Hours & Growth

Telstra Corporation; Mount Pleasant; On-site; AUD 45,000 - 47,000; Part time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

LinkedIn Learning access

Flexible working hours

Performance rewards

Job summary

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in Mount Pleasant, NSW. You will help customers select products, activate services, and troubleshoot basic issues, upholding Telstra’s retail standards and delivering positive in-store experiences.

Join an iconic Aussie brand, where you’ll build product knowledge, support sales targets, and work collaboratively with your team to create welcoming customer journeys.

Qualifications

• Excellent communication and interpersonal skills with customers.
• Ability to understand needs and tailor recommendations.
• Proven interest in sales and customer service.
• Willingness to learn about Telstra products and services.
• Positive attitude and ability to stay calm under pressure.
• Customer-facing experience is a plus but not required.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services and ensuring a memorable visit.
• Be the go-to tech expert, staying informed about gadgets and telco solutions.
• Aim to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to create a welcoming environment and support store goals.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Learning Mindset

Resilience and Positivity

Customer-Facing Experience

Job description

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in Mount Pleasant, NSW. You will help customers select products, activate services, and troubleshoot basic issues, upholding Telstra’s retail standards and delivering positive in-store experiences.

Join an iconic Aussie brand, where you’ll build product knowledge, support sales targets, and work collaboratively with your team to create welcoming customer journeys.