Retail Customer Experience Specialist

Australia Post; Maryborough; Vor Ort; AUD 50.000 - 52.000; Teilzeit

Benefits dieser Stelle

Post Perks discounts

Health & wellbeing resources

Zusammenfassung

Australia Post is seeking a friendly Retail Customer Service Officer to help customers in our post offices, handle sales and service transactions, and promote products and services. You'll join a welcoming team with training and career development opportunities.

The casual role includes extensive training for 6 weeks, shifts Monday to Friday 8.45am–5.06pm, with early starts and potential cover at Hervey Bay.

Qualifikationen

• Experience in customer service and/or cash handling.
• Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

Aufgaben

• Performing customer sales and service transactions with customers.
• Managing high value transactions accurately (cash, cheques, credit cards and EFTPOS).
• Conducting and processing identity services transactions, including Australian Passport Interviews.
• Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
• Assisting customers with mail and parcels lodgements and associate costs.

Kenntnisse

Customer service

Cash handling

Teamwork

Jobbeschreibung

Australia Post is seeking a friendly Retail Customer Service Officer to help customers in our post offices, handle sales and service transactions, and promote products and services. You'll join a welcoming team with training and career development opportunities.

The casual role includes extensive training for 6 weeks, shifts Monday to Friday 8.45am–5.06pm, with early starts and potential cover at Hervey Bay.