Retail Consultant: Elevate Customer Experience

Optus Enterprise; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Connected Days

Parental leave

Wellbeing support

Job summary

Optus Enterprise is recruiting for a Retail Consultant to support customers in Brisbane South stores. You’ll help people select products, explain tech choices and guide decisions with a friendly, professional approach.

The role emphasizes customer experience, sales and teamwork in a fast-paced retail environment. You'll join a supportive team with opportunities to grow across retail, hospitality and service-focused roles.

Qualifications

• Strong communication and interpersonal skills for building trust with customers.
• Ability to explain technology clearly and tailor solutions to individual needs.
• Team player who collaborates to hit store goals and deliver excellent experiences.

Responsibilities

• Assist customers to find the right products, services and solutions for their needs.
• Describe how technology works with practical, easy-to-understand conversations.
• Guide customers through decisions so they feel informed and confident in their choices.
• Support customers with questions and issues with care and professionalism.
• Contribute to customer experience, sales and store goals while following store processes.
• Work with your team daily to create a positive store experience.

Job description

Optus Enterprise is recruiting for a Retail Consultant to support customers in Brisbane South stores. You’ll help people select products, explain tech choices and guide decisions with a friendly, professional approach.

The role emphasizes customer experience, sales and teamwork in a fast-paced retail environment. You'll join a supportive team with opportunities to grow across retail, hospitality and service-focused roles.