Retail Sales & Service Consultant | Growth & Perks

Singtel Group; Brisbane; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Parental leave

Employee networks

Wellbeing support

Career development

Job summary

Optus in Brisbane City is seeking a Retail Sales and Service Consultant to help customers choose products, set up services and resolve issues. You’ll listen, explain options clearly and support customers and teammates to deliver great store experiences.

This role offers opportunities across casual, part-time and full-time positions. You’ll grow skills in communication, customer experience and sales while contributing to team success.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to explain technology clearly to customers.
• Willingness to work across retail hours, including weekends.

Responsibilities

• Help customers find the right products and services.
• Make technology easier to understand through clear conversations.
• Guide customers through decisions so they feel informed and confident.
• Support customers through questions, concerns and issues with care and professionalism.
• Contribute to customer experience, sales and store goals while following processes.
• Work closely with your team and continue learning to create a positive store experience.

Skills

People connection

Curiosity

Product knowledge

Team goals

Positive attitude

Adaptability

Follow-through

Team player

Retail hours flexibility

Job description

Optus in Brisbane City is seeking a Retail Sales and Service Consultant to help customers choose products, set up services and resolve issues. You’ll listen, explain options clearly and support customers and teammates to deliver great store experiences.

This role offers opportunities across casual, part-time and full-time positions. You’ll grow skills in communication, customer experience and sales while contributing to team success.