Brisbane Retail Consultant: Help Customers Choose Tech

Optus Enterprise; Brisbane; Hybrid; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Connected days

Parental leave 16 weeks

Employee networks

Wellbeing support

Career development

Job summary

Optus Enterprise in Brisbane is expanding its Brisbane City store cluster to welcome Retail Consultants. You’ll help customers find the right devices and services, explain options clearly and guide confident decisions.

Join a supportive team that values customer experience, sales and collaboration. You’ll build skills in communication, product knowledge and problem solving, with opportunities across Optus and beyond.

Responsibilities

• Help customers find the right products, services and solutions for their needs
• Make technology easier to understand through clear conversations and practical advice
• Guide customers through decisions so they feel informed and confident in their choices
• Support customers through questions, concerns and unexpected issues with care and professionalism
• Contribute to customer experience, sales and store goals while following the right processes and standards
• Work closely with your team and continue learning to create a positive store experience every day

Job description

Optus Enterprise in Brisbane is expanding its Brisbane City store cluster to welcome Retail Consultants. You’ll help customers find the right devices and services, explain options clearly and guide confident decisions.

Join a supportive team that values customer experience, sales and collaboration. You’ll build skills in communication, product knowledge and problem solving, with opportunities across Optus and beyond.