Retail Assistant - Accelerated Leadership Opportunity

Reece Group; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts

Reece Boost cashback

Paid parental leave

Job summary

Reece Irrigation & Pools Caulfield is hiring a Retail Assistant (Branch Staff) with an accelerated leadership pathway. You will help landscapers and tradespeople access products, and participate in tailored leadership training to fast‑track your career.

You'll gain on‑the‑job development, shadow senior leaders, and learn Reece systems while contributing to a busy branch environment.

If you’re customer‑focused and eager to grow locally or within the broader network, this is the role for you.

Qualifications

• Experience in retail sales or customer service.
• Ability to pick orders and maintain displays.
• Comfort using computers and learning new systems.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick packing and stock control.
• Help keep the branch tidy and safe.
• Upskill through tailored on-the-job training.

Skills

Customer service

Retail sales

Stock control

Computer literacy

Tools

POS systems

Job description

Retail Assistant - Accelerated Leadership Opportunity

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with specialist irrigation supplies and services for large commercial spaces, sporting fields, residential backyards, and everything in between

About the role

This is an exciting opportunity to join the Reece Irrigation & Pools branch in Caulfield as a Retail Assistant (known as Branch Staff), with the potential to being appointed into a leadership role with accelerated training. The training consists of tailored programs and initiatives, such as shadowing at multiple metro sites with senior leaders and expediting Reece specific systems training.

Retail Assistants are known as a Trade Counter Assistant at Reece and as part of the team in Caulfield, you’ll help landscapers, irrigation specialists and other tradespeople access the products they need to take care of their outdoor spaces, as well as undertaking other tasks that keep the branch running smoothly.

A typical day involves:

Providing customer service and information about products

Providing quotes both in person and over the phone

Undertaking pick packing and stock control activities

Help keep the branch tidy and safe

Continue upskilling with tailored on the job training initiatives

We’d love to hear from you if you’re someone who:

Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone

Can pick orders, maintain shop floor displays and ensure information provided is accurate

Can use a computer and is happy to learn new systems

Wants to develop their career - either locally or within the broader network.

Our perks and benefits:

Performance based bonuses

Continuous learning and development programs to support your career goals

Generous discounts for those looking to renovate their bathroom or kitchen

Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

Paid parental leave

At Reece Group, we prioritise fairness and are here to support you at every step. If you require any adjustments or accommodations during the recruitment process, please contact us at ***********@reece.com.au and our team will be happy to assist.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.