Retail Assistant - Accelerated Leadership Opportunity

Reece Group; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts

Reece Boost cashback and discounts

Paid parental leave

Job summary

Reece Actrol branch in Castle Hill is seeking a Retail Assistant, known as Branch Staff, with an accelerated leadership training program. The role includes shadowing at multiple metro sites and expediting Reece-specific systems training.

You will help engineers, project managers and tradespeople access the products they need, perform quotes, pick packing and stock control, keep the branch tidy and safe, and continue on-the-job development.

Qualifications

• Has previous experience in retail sales or customer service.
• Can pick orders, maintain shop floor displays and ensure information provided is accurate.
• Can use a computer and is happy to learn new systems.
• Wants to develop their career - either locally or within the broader network.

Responsibilities

• Provide customer service and information about products.
• Provide quotes both in person and over the phone.
• Undertake pick packing and stock control activities.
• Help keep the branch tidy and safe.
• Continue upskilling with tailored on the job training initiatives.

Skills

Retail Sales

Customer Service

POS Systems

Tools

POS Systems

Job description

Retail Assistant - Accelerated Leadership Opportunity

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Actrol is the home of all things refrigeration. Whether it’s a small fridge or walk-in unit, we help fridgies to keep it cool.

About the role

This is an exciting opportunity to join the Reece Actrol branch in Castle Hill as a Retail Assistant (known as Branch Staff), with the potential to being appointed into a leadership role with accelerated training. The training consists of tailored programs and initiatives, such as shadowing at multiple metro sites with senior leaders and expediting Reece specific systems training.

Retail Assistants are known as a Trade Counter Assistant at Reece and as part of the team in Port Melbourne, you’ll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch running smoothly.

A typical day involves:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Continue upskilling with tailored on the job training initiatives

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Can use a computer and is happy to learn new systems
• Wants to develop their career - either locally or within the broader network.

Our perks and benefits:

• Performance based bonuses
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.