Trade Counter Assistant - Pathway to Leadership Opportunity

Reece Group; Alice Springs; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts for renovations

Reece Boost - cashback and discounts

Job summary

Reece Group is seeking a Trade Counter Assistant in Australia with a clear path to leadership. You’ll work closely with Branch and Region Leaders, gaining hands-on exposure to customer service, sales, ordering and stock control to build confidence for future leadership roles.

We’re looking for people with a growth mindset, a customer-first attitude and a willingness to learn new systems. The role includes delivering to customers, supporting daily operations and weekend shifts, with generous

Qualifications

• Has leadership potential and a growth mindset.
• Experience in retail sales or leadership and helps customers both in person and over the phone.
• Tech-savvy and is happy to learn new systems.
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends.
• Wants to develop their career - either locally or within the broader network.

Responsibilities

• Providing customer service and information about products.
• Providing quotes both in person and over the phone.
• Undertaking pick packing and stock control activities.
• Maintaining a safe, organised, and welcoming branch environment.
• Make deliveries to customers using a company vehicle.
• Continue upskilling with tailored on the job training initiatives.
• Learning the operational and commercial skills that form the foundation of future leadership roles.

Skills

Leadership potential

Growth mindset

Customer service

Tech-savvy

Driver's license

Flexible weekend shifts

Job description

Trade Counter Assistant - Pathway to Leadership Opportunity

About Reece

We are Australia’s leading supplier ofplumbing productswith over 10,000 people located in 900+ branches globally. For over 100 years, we've supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

This is an exciting opportunity to join one of our high-performing branches, designed to fast-track development and build your skills to confidently step into a future leadership position!

Working closely with experienced Branch and Region Leaders, you’ll gain hands-on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you’re someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.

Your day-to-day

A typical day involves:

• Providing customer service and information about products

• Providing quotes both in person and over the phone

• Undertaking pick packing and stock control activities

• Maintaining a safe, organised, and welcoming branch environment

• Make deliveries to customers using a company vehicle

• Continue upskilling with tailored on the job training initiatives

• Learning the operational and commercial skills that form the foundation of future leadership roles

We’d love to hear from you if you’re someone who:

• We’re looking for people with leadership potential and a growth mindset.

• Has previous experience in retail sales or leadership and enjoys helping customers both in person and over the phone

• Tech-savvy and is happy to learn new systems

• Has a clean, valid driver’s licence and is open to working various shifts, including weekends

• Wants to develop their career - either locally or within the broader network.

Our perks and benefits:

• Performance based bonuses

• Continuous learning and development programs to support your career goals

• Generous discounts for those looking to renovate their bathroom or kitchen

• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more

What happens next

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It’s best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don’t see the invitation in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that’s the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.