Retail Assistant

Reece Group; Yarra Junction; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts on renovations

Reece Boost – cashback and discounts

Paid parental leave

Job summary

Reece Group is seeking a customer-focused delivery/trade counter team member for our Yarra Junction branch. You’ll deliver parts, assist plumbers and tradespeople, and help keep the warehouse and counter running smoothly.

Hours are varied, including weekends, with opportunities to develop your career within the network or head office. A valid driver’s license is required and training will be provided for new systems.

Qualifications

• Experience in delivery driving or customer-facing roles.
• Ability to assist customers in person and over the phone.
• Comfortable learning new systems and tools.

Responsibilities

• Deliver parts and products to customers using company vehicle.
• Pick, pack and manage stock as part of warehouse duties.
• Assist customers and maintain a tidy branch and display.

Skills

Delivery experience

Retail

Customer service

Tech-savvy

Driver's license

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Yarra Junction, you’ll divide your time between delivering products, providing customer service to plumbers and other tradespeople as well as undertaking other tasks that keep the warehouse and trade counter running smoothly.

A typical day involves:

Delivering parts and products to customers using a company vehicle

Undertaking pick packing and stock control activities

Helping keep the branch and warehouse tidy and safe

Providing customer service and information about products

We’d love to hear from you if you’re someone who:

• Has previous experience in delivery driving, retail or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and adaptable to learning new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

What happens next!

After applying, you'll be invited to complete a short 15-20 minute chatbox interview with 5 questions at your own pace. Be sure to check your junk or spam folder if the invitation doesn't appear in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at ***********@reece.com.au, and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.