RESTAURANT SUPERVISOR

THISBOWL; Manly; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fun and dynamic environment

Competitive compensation

Staff discounts across locations

Training and career advancement

Team events and activities

Job summary

This is THISBOWL in Manly seeking a Restaurant Supervisor to support the Restaurant Manager and lead the Mixers to deliver great bowls and memorable customer experiences. You’ll coach and train a fast-paced team while upholding THISBOWL standards.

Join a fun, dynamic environment with opportunities for growth, competitive pay, staff discounts, and team events as we expand our brand across the east coast of Australia.

Qualifications

• A passion for food and restaurant operations.
• Ability to lead, motivate and train a fast-moving team.
• Strong customer-service orientation and integrity.

Responsibilities

• Role model and reinforce THISBOWL’s culture and standards.
• Supervise and coach team members to deliver great bowls and service.
• Ensure daily routines, food safety, and quality checks are followed.
• Deliver exceptional customer experiences at all times.

Skills

Food & ops passion

Customer impact

Can-do attitude

Leadership & training

Role model leadership

THISBOWL ethos

Job description

The Role

As a Restaurant Supervisor, you’ll assist your Restaurant Manager by supporting an incredible team, and growing the THISBOWL brand with us. You’ll lead restaurant team members (who we call “Mixers”) to deliver delicious food, and exceptional customer experiences, every time.

Skills And Experience

• A passion for food and restaurant operations
• The desire to make an impact on customers and team members
• A can-do work ethic and ability to take initiative
• The ability to lead, motivate, and train efficient teams in a fast-paced environment
• Strong leadership ability, approachability, and a reputation as a role model
• Characteristics reflective of THISBOWL’s ethos: self-motivated, positivity, service-oriented, flexible, and ethical with a high degree of integrity.

Key Responsibilities

Reporting To Your Restaurant Manager, You’ll Assist With The Day-to-day Operations Of Your Restaurant To Deliver An Exceptional Customer Experience And Create Delicious Bowls. You’ll Be Expected To

• Role model and reinforce THISBOWL’s people and culture standards
• Manage all expected checklists and training
• Deliver superior customer service, to every customer, every time
• Maintain critical standards of product quality, daily food safety and sanitation
• Supervise and coach team members to grow with us.

Benefits

• A fun and dynamic work environment
• Competitive compensation
• Discounts across locations (yes, even on your days off)
• Training and continuous opportunities for career advancement
• Team parties, sport events, and heaps more. We’re always up to something!

Why THISBOWL?

THISBOWL is one of Australia’s fastest-growing food brands, offering fresh, made-to-order bowls with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 50 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City (trading as THISBOWL). Our founding mission – to change the culture of fast food – continues to drive our team of quality-obsessed foodies as we grow.

So why join us? Well, we’re not your average ‘fast food’ brand—we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.

The Interview Process

Here’s what you can expect during our recruitment process:

• Initial pre-screen call with our Recruitment team (20 min)
• In-store trial with one of our Restaurant leaders – getting ‘on the mix’ with one of our teams (2+ hours, paid)
• Final interview with one of our Restaurant leaders – wrap up of your trial and the role (30 min)
• Reference checks and move to offer.