RESTAURANT SUPERVISOR

THISBOWL; City of Melbourne; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Dynamic work environment

Competitive compensation

Discounts across locations

Career development opportunities

Team events

Job summary

THISBOWL is seeking a Restaurant Supervisor in Melbourne to support the Restaurant Manager, lead the Mixer team and ensure bowls are delivered with exceptional customer experiences.

You will role model THISBOWL’s culture, manage training, maintain quality and safety, and coach team members for growth in a fast-paced environment. This is a hands-on, people-focused leadership role.

Qualifications

• Passion for food and restaurant operations.
• Desire to impact customers and teammates.
• Can-do work ethic and taking initiative.
• Ability to lead, motivate and train teams in a fast-paced setting.
• Strong leadership, approachable role model.

Responsibilities

• Role model and reinforce THISBOWL’s people and culture standards.
• Manage all checklists and training.
• Deliver superior customer service, to every customer, every time.
• Maintain product quality, food safety and sanitation standards.
• Supervise and coach team members to grow with us.

Skills

Food & ops passion

Customer impact

Initiative & can-do

Team leadership

Fast-paced environment

Integrity & ethos

Job description

The Role

As a Restaurant Supervisor, you’ll assist your Restaurant Manager by supporting an incredible team, and growing the THISBOWL brand with us. You’ll lead restaurant team members (who we call “Mixers”) to deliver delicious food, and exceptional customer experiences, every time.

Skills and Experience

• A passion for food and restaurant operations
• The desire to make an impact on customers and team members
• A can‑do work ethic and ability to take initiative
• The ability to lead, motivate, and train efficient teams in a fast‑paced environment
• Strong leadership ability, approachability, and a reputation as a role model
• Characteristics reflective of THISBOWL’s ethos: self‑motivated, positivity, service‑oriented, flexible, and ethical with a high degree of integrity.

Key Responsibilities

Reporting To Your Restaurant Manager, You’ll Assist With The Day‑to‑day Operations Of Your Restaurant To Deliver An Exceptional Customer Experience And Create Delicious Bowls. You’ll Be Expected To

• Role model and reinforce THISBOWL’s people and culture standards
• Manage all expected checklists and training
• Deliver superior customer service, to every customer, every time
• Maintain critical standards of product quality, daily food safety and sanitation
• Supervise and coach team members to grow with us.

Benefits

What you can expect when you’re part of the THISBOWL Fam:

• A fun and dynamic work environment
• Competitive compensation
• Discounts across locations (yes, even on your days off)
• Training and continuous opportunities for career advancement
• Team parties, sport events, and heaps more. We’re always up to something!

Why THISBOWL?

THISBOWL is one of Australia’s fastest‑growing food brands, offering fresh, made‑to‑order bowls with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 60 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City. Our founding mission – to change the culture of fast food – continues to drive our team of quality‑obsessed foodies as we grow.

So why join us? Well, we’re not your average ‘fast food’ brand—we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.

Interview Process

• Initial pre‑screen call with our Recruitment team (20 min)
• In‑store trial with one of our Restaurant leaders – getting ‘on the mix’ with one of our teams (2+ hours, paid)
• Final interview with one of our Restaurant leaders – wrap up of your trial and the role (30 min)
• Reference checks and move to offer.