Response Roster Clerk | Illawarra

Warrigal; Shellharbour City Council; On-site; AUD 37,000 - 47,000; Part time

Benefits offered by this job

Part-time hours

Hourly rate + penalties

Salary packaging

Career breaks

Professional development

Fitness Passport

LifeWorks support

Job summary

Warrigal is seeking an experienced Administration collaborator to help ensure optimal staffing coverage across our 24/7 aged care services in the Illawarra region. You will coordinate staff absence coverage, manage roster adjustments and respond proactively to changing workforce needs, working closely with internal teams.

The role is part-time (minimum 12 hours per week) with an hourly rate of $29.49 plus super and penalty rates for afternoons and weekends.

Qualifications

• Availability to work 12:30pm–8pm Thurs–Sun.
• Experience in rostering/scheduling in a complex, fast-paced setting.
• Ability to manage competing demands and meet deadlines with attention to detail.
• Knowledge of Enterprise agreement interpretation and fatigue management.
• Experience with Rostering, Payroll, and TimeCapture systems; able to administer Rostering software.
• Strong communication with staff and managers to coordinate shifts.

Responsibilities

• Coordinate staff absence coverage and roster adjustments.
• Respond proactively to changing workforce needs.
• Work closely with internal teams to ensure staffing coverage across 24/7 aged care services.

Skills

Rostering

Scheduling

Communication

Payroll systems

TimeCapture

Enterprise agreement interpretation

Fatigue management

Job description

Service Integrated Communities | Administration

The opportunity| Valued for the impact youmake

In this role, you will work closely with our internal teams toensure optimal staffing coverage across our 24/7 aged careservices. Using your strong communication and problem-solvingskills, you will coordinate staff absence coverage, manage rosteradjustments, and respond proactively to changing workforceneeds.

The benefits | Recognising your value

• Part-time positions | Minimum of 12 hours perweek


• Hourly rate: $29.49 + super + penalty rates for afternoonsand weekends


• NFP salary packaging -pay up to $18,550 less tax per year, meaning more moneyfor you


• Career break schemes, additional purchased leave andmore


• Commitment to on-going professional and careerdevelopment


• Subsidised access to your local gym and 200+ more acrossthe country with a Fitness Passport


• 24/7 access to mental, physical, social and financialsupport via the LifeWorks app

The requirements | What it takes to do thiswork

• The availability to work within the hours of 12:30pm- 8pmThursday - Sunday


• High level of knowledge and experience working in arostering or scheduling role within a complex, fast paced andmultidisciplinary industry


• Well-developed capacity to manage the competing demands ofa busy environment, work to deadlines and maintain attention todetail


• A sound working knowledge of Enterprise agreementinterpretation and fatigue management principles


• Extensive knowledge of Rostering, Payroll process and TimeCapture systems including experience undertaking systemadministration functions to keep the Rostering system up todate


• Demonstrate effective communication skills and the abilityto liaise with staff and managers to coordinate shifts

What our people love about working here

Leaders who value you:

It’s important you feelvalued. To us, this is not a one-off task. But a commitment tocreating an environment where you feel seen, heard and valued –every day. Leaders and managers go out of their way to understandyou, respect your opinions and hear what you have to say. Thiscreates greater unity and collaboration with each other.

Who we are | A community whocares

Warrigalhas firmly established itself in the aged care community for over60 years. Despite the diverse range of retirement living and agedcare services we’ve built up in that time, we still have the sameappetite to grow and innovate. Meaning, you’ll have the chance tomove around, get promoted or explore different areas across ourexpanding business in Illawarra, Southern Highlands, Queanbeyan,and Canberra – if that’s what you want.

You are the difference | Create a meaningfullegacy

At Warrigal, you’re not just doing care work. You’re shaping asociety that respects and celebrates ageing, connects families, andfrees up their time to create treasured, lasting memories. You’recreating a culture of kindness, compassion and understanding thatcan be passed down to future generations. Let this be yourlegacy.

Join us and be thedifference

We reserve the right to shortlist and interview upon application receipt, and this vacancy may be closed once a suitable applicant has accepted a letter of offer.

We welcome applications from all suitably qualified candidateswho hold current and unrestricted work rights in Australia.Warrigal is currently not offering visa sponsorship. Applicantsmust have the right to work in Australia at the time of applicationand throughout the recruitment process.

We proudly acknowledge the Traditional Custodians of the landson which we work and live, and we honour their ongoing cultural and spiritual connections to Country. We pay our respects to Elderspast, present, and emerging.

At Warrigal, we believe in celebrating diversity and creating a culture of inclusion and support in everything we do. We embracethe unique experiences, backgrounds, identities, abilities, andperspectives of our residents, customers, staff and volunteers tocreate a warm and welcoming environment where everyone feels valuedand respected.

Realise your potential in a place where appreciation, belonging,growth and purpose allows everyone to thrive.

If successful, you may be asked to do a medical, NationalCriminal History Check or NDIS Worker Screening Check, and providereferences.