Residential Construction Support & Admin Coordinator

Coral Homes; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Coral Homes is seeking customer-focused administration professionals to support Pre-Site or Construction Administration teams on the Gold Coast. You’ll work with customers from contract signing through to completion, coordinating with internal teams and external partners to ensure smooth project progress and exceptional service.

These full-time roles are based at our Varsity Lakes head office. The role emphasizes strong organisation, communication, and a customer-first mindset within residential

Qualifications

• Experience in administration or customer coordination.
• Strong communication and interpersonal skills.
• Able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service and support throughout the customer journey.
• Maintain regular communication with customers via phone, email and online platforms.
• Manage high-volume administration and data entry with high accuracy.
• Prepare, process and maintain customer and construction documentation.
• Coordinate approvals, certificates, variations and other project-related documentation.
• Monitor workflow milestones and ensure timeframes are achieved.
• Liaise with internal departments, external stakeholders and customers to ensure a seamless experience.
• Maintain accurate records of customer interactions and project updates.
• Assist in resolving customer enquiries and concerns in a professional and timely manner.
• Contribute to a positive team environment and continuous improvement initiatives.

Skills

Administration

Customer service

Coordination

Communication

Attention to detail

Time management

Teamwork

Microsoft Office

Tools

Microsoft Office Suite

Job description

Coral Homes is seeking customer-focused administration professionals to support Pre-Site or Construction Administration teams on the Gold Coast. You’ll work with customers from contract signing through to completion, coordinating with internal teams and external partners to ensure smooth project progress and exceptional service.

These full-time roles are based at our Varsity Lakes head office. The role emphasizes strong organisation, communication, and a customer-first mindset within residential