Residential Construction Admin & Customer Service

Design & Build Recruitment; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Onsite parking

Career progression

Role security

Job summary

Design & Build Recruitment in Sydney is seeking a Customer Service & Administration Coordinator to join a busy residential construction team based in Norwest. The role involves keeping documentation in order, coordinating between teams, and providing reception support as needed.

You will assist with contracts, tenders and project paperwork, liaise with external contractors, and help maintain records to keep projects moving smoothly. Training and career progression are offered.

Qualifications

• Experience in administration or customer service in construction is desirable.
• Strong communication and interpersonal skills are essential.
• Excellent attention to detail is required.
• Confident using Microsoft Office and learning new systems.
• Ability to manage multiple tasks and prioritise effectively.
• A proactive attitude and willingness to take ownership.

Responsibilities

• Supporting the customer service team with day-to-day administration.
• Preparing and organising customer and project documentation.
• Assisting with contracts, tenders and other important project paperwork.
• Liaising with external contractors and following up outstanding information.
• Coordinating reports, applications and approvals.
• Assisting customers and internal teams with general queries.
• Providing reception support when required, including answering and directing calls.
• Keeping records and documentation up to date.
• Helping with general office administration and ensuring the team has what they need to keep things moving.

Skills

Strong communication

Attention to detail

Microsoft Office

Multitasking

Proactive attitude

Tools

Microsoft Office

Job description

Design & Build Recruitment in Sydney is seeking a Customer Service & Administration Coordinator to join a busy residential construction team based in Norwest. The role involves keeping documentation in order, coordinating between teams, and providing reception support as needed.

You will assist with contracts, tenders and project paperwork, liaise with external contractors, and help maintain records to keep projects moving smoothly. Training and career progression are offered.