Administrator | Residential Construction

Design & Build Recruitment; Sydney; On-site; AUD 42,000 - 70,000; Full time

Benefits offered by this job

Salary up to $70k + Super

Training and career progression

Onsite parking

Role security

Job summary

Design & Build Recruitment in Norwest is seeking a Customer Service & Administration Coordinator to join a busy residential construction team. You will handle day-to-day administration, documentation, and support across customer service, contracts, and reception.

This role is ideal for a junior administrator or customer service professional with an interest in residential construction, offering training, career progression, onsite parking, and role security in a large project home builder.

Qualifications

• Previous experience in administration, customer service, reception or a similar role with in construction is desirable
• Strong communication and interpersonal skills
• Excellent attention to detail
• Confidence using Microsoft Office and learning new systems
• The ability to manage multiple tasks and prioritise effectively
• A proactive attitude and willingness to take ownership

Responsibilities

• Supporting the customer service team with day-to-day administration
• Preparing and organising customer and project documentation
• Assisting with contracts, tenders and other important project paperwork
• Liaising with external contractors and following up outstanding information
• Coordinating reports, applications and approvals
• Assisting customers and internal teams with general queries
• Providing reception support when required, including answering and directing calls
• Keeping records and documentation up to date
• Helping with general office administration and ensuring the team has what they need to keep things moving

Skills

Strong communication and interpersonal

Attention to detail

Microsoft Office proficiency

Multi-tasking & prioritisation

Proactive attitude

Tools

Microsoft Office Suite

Job description

We’re looking for a Customer Service & Administration Coordinator to join a busy residential construction team based in Norwest.

This is a great opportunity for a junior administrator or customer service professional with an interest in the residential construction industry.

You will be the person behind the scenes keeping things organised, making sure documentation is in order and helping different teams stay on track.

You’ll be working across a variety of areas including customer service, contracts, administration and reception, so no two days will look exactly the same.

About the role:

• Supporting the customer service team with day-to-day administration


• Preparing and organising customer and project documentation


• Assisting with contracts, tenders and other important project paperwork


• Liaising with external contractors and following up outstanding information


• Coordinating reports, applications and approvals


• Assisting customers and internal teams with general queries


• Providing reception support when required, including answering and directing calls


• Keeping records and documentation up to date


• Helping with general office administration and ensuring the team has what they need to keep things moving

About You:

• Previous experience in administration, customer service, reception or a similar role with in construction is desirable


• Strong communication and interpersonal skills


• Excellent attention to detail


• Confidence using Microsoft Office and learning new systems


• The ability to manage multiple tasks and prioritise effectively


• A proactive attitude and willingness to take ownership

What's on Offer:

• Up to $70k + Super


• Training and career progression


• Norwest location, onsite parking


• A large, busy project home builder offering role security