Reservation Booking Manager: Elevate Travel Experiences

Norwest Recruitment - Western Sydney Recruitment Specialists; Sydney; Presencial; AUD 60 000 - 80 000; Tempo integral

Resumo da oferta

Norwest Recruitment - Western Sydney Recruitment Specialists is seeking a Reservation Booking Manager to coordinate reservations for adventure packages in a full-time role in Sydney. You will manage bookings, communicate with clients by phone and email, and collaborate with sales, marketing, and operations to ensure seamless travel experiences.

The ideal candidate has experience in customer service, travel or hospitality, strong communication and detail orientation, and proficiency with

Qualificações

• Experience in customer service, travel, or hospitality industry.
• Excellent written and verbal communication.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Proficient with reservation management software and Microsoft Office.
• Ability to work independently and in a team.
• Strong problem-solving skills with a positive attitude.

Responsabilidades

• Manage and coordinate all aspects of reservations for adventure packages.
• Communicate with clients via phone and email to assist with reservations.
• Collaborate with sales and marketing to update and promote offers.
• Use reservation software to track bookings, payments, and cancellations.
• Coordinate with operations to confirm arrangements for travel needs.
• Provide exceptional customer service before, during, or after trips.
• Maintain accurate reservation records for smooth operations.
• Assist in developing new processes to improve the booking experience.

Conhecimentos

Customer service

Travel industry

Hospitality industry

Communication skills

Attention to detail

Reservation software

Microsoft Office

Teamwork

Ferramentas

Reservation management software

Microsoft Office

Descrição da oferta de emprego

Norwest Recruitment - Western Sydney Recruitment Specialists is seeking a Reservation Booking Manager to coordinate reservations for adventure packages in a full-time role in Sydney. You will manage bookings, communicate with clients by phone and email, and collaborate with sales, marketing, and operations to ensure seamless travel experiences.

The ideal candidate has experience in customer service, travel or hospitality, strong communication and detail orientation, and proficiency with