Remote Reservation Booking Lead for World Adventures

Southern Nsw Local Health District; Australia; Remote; AUD 7,800 - 10,000; Part time

Job summary

Southern Nsw Local Health District is seeking a Reservation Booking Manager to coordinate bookings for adventure packages, ensuring a seamless experience for customers.

This remote, part-time role requires strong communication, attention to detail, and proficiency with reservation software and MS Office. You will work with sales, marketing, and operations to deliver exceptional service.

Qualifications

• Experience in customer service, travel, or hospitality.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Proficient with reservation management software and Microsoft Office.
• Ability to work independently and in a team.

Responsibilities

• Manage and coordinate all aspects of reservations for adventure packages.
• Communicate with clients via phone and email to provide information and assist with concerns.
• Collaborate with sales and marketing to update and promote packages.
• Use reservation software to track bookings, payments, and cancellations.
• Work with operations to confirm reservations and arrange travel needs.
• Provide exceptional customer service by resolving issues before, during, or after trips.
• Maintain records of reservations and customer information for smooth communication.
• Assist in developing new processes to improve the reservation experience.

Skills

Customer service

Travel/Hospitality

Communication

Detail orientation

Independent work

Teamwork

Problem-solving

Multitasking

Tools

Reservation management software

Microsoft Office

Job description

Southern Nsw Local Health District is seeking a Reservation Booking Manager to coordinate bookings for adventure packages, ensuring a seamless experience for customers.

This remote, part-time role requires strong communication, attention to detail, and proficiency with reservation software and MS Office. You will work with sales, marketing, and operations to deliver exceptional service.