Adventure Reservations Coordinator

Western Nsw Local Health District; New South Wales; On-site; AUD 55,000 - 85,000; Full time

Job summary

Western NSW Local Health District is seeking a Reservations Booking Manager to oversee all aspects of customer reservations for adventure packages. The role involves direct client communication by phone and email, coordinating with sales, marketing, and operations to ensure seamless travel experiences.

The ideal candidate will manage bookings via reservation software, maintain accurate records, and provide proactive service to resolve issues before, during, or after trips.

Qualifications

• Experience in reservations and client communication.
• Strong organizational skills and attention to detail.
• Proficiency with reservation management systems and data entry.

Responsibilities

• Manage and coordinate reservations for adventure packages.
• Interact with clients by phone and email to provide information and resolve issues.
• Collaborate with sales and marketing to update and promote packages.
• Use reservation software to track bookings, payments and cancellations.
• Coordinate with operations to confirm travel arrangements.
• Deliver excellent customer service and resolve issues promptly.

Tools

Reservation software

Job description

Western NSW Local Health District is seeking a Reservations Booking Manager to oversee all aspects of customer reservations for adventure packages. The role involves direct client communication by phone and email, coordinating with sales, marketing, and operations to ensure seamless travel experiences.

The ideal candidate will manage bookings via reservation software, maintain accurate records, and provide proactive service to resolve issues before, during, or after trips.