Remote Travel Consultant | Elite Support & Perks

University Of Sydney; Victoria; Remote; AUD 52,000 - 75,000; Full time

Benefits offered by this job

Fully remote

Industry discounts

Mentorship & training

Collaborative culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to safe return. You will handle bookings, provide destination insights, and troubleshoot issues with empathy and professionalism.

Join a fully remote team offering flexible scheduling, access to industry discounts, ongoing training, mentorship, and a collaborative culture focused on memorable travel experiences for clients worldwide.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Strong communication

Customer service experience

Job description

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to safe return. You will handle bookings, provide destination insights, and troubleshoot issues with empathy and professionalism.

Join a fully remote team offering flexible scheduling, access to industry discounts, ongoing training, mentorship, and a collaborative culture focused on memorable travel experiences for clients worldwide.