Remote Travel Consultant — Client Care & Trip Design

Novasource Power Services; Australia; Remote; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, ensuring a seamless and memorable journey.

You will handle bookings, provide destination insights, and troubleshoot with empathy, all while embracing fully remote work and ongoing professional development.

Join a team that values trust, personalized service, and a passion for helping travelers create unforgettable experiences.

Qualifications

• Prior customer service experience in travel, tourism, or hospitality.
• Excellent written and verbal communication.
• High attention to detail and strong organization.
• Proficient with booking systems and tech.
• Ability to work remotely with self-discipline.

Responsibilities

• Engage with client inquiries via email, phone, and messaging.
• Manage bookings, updates, modifications, cancellations, and requests.
• Provide up-to-date insights on destinations and documents.
• Follow up to confirm trip details and collect feedback.
• Resolve concerns with empathy and efficiency.

Skills

Strong written communication

Customer service

Attention to detail

Tech-savvy

Travel knowledge

Tools

Booking tools

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, ensuring a seamless and memorable journey.

You will handle bookings, provide destination insights, and troubleshoot with empathy, all while embracing fully remote work and ongoing professional development.

Join a team that values trust, personalized service, and a passion for helping travelers create unforgettable experiences.