A premier travel consultancy is seeking a Remote Travel Consultant to support clients from trip ideas to their safe return. You will handle booking inquiries, provide updates, and resolve any potential concerns with care and professionalism. Ideal candidates will have experience in customer service, particularly in the travel industry, coupled with a passion for travel. Enjoy remote flexibility, exclusive travel perks, and opportunities for professional development in a community-driven culture.
Qualifications
Experience in customer service, ideally in travel or hospitality.
Strong organizational and follow-through habits.
Ability to adapt to new systems.
Responsibilities
Engage with client inquiries across email, phone, and messaging.
Support travelers with booking updates and modifications.
Provide insights on destinations and travel documents.
Confirm trip details and gather feedback post-travel.
Resolve concerns with empathy and efficiency.
Skills
Strong written and verbal communication skills
Experience in customer service
High attention to detail
Tech-savvy
Love for travel
Job description
A premier travel consultancy is seeking a Remote Travel Consultant to support clients from trip ideas to their safe return. You will handle booking inquiries, provide updates, and resolve any potential concerns with care and professionalism. Ideal candidates will have experience in customer service, particularly in the travel industry, coupled with a passion for travel. Enjoy remote flexibility, exclusive travel perks, and opportunities for professional development in a community-driven culture.