Remote Travel Concierge: Plan, Book & Delight Clients

Hjbtravels; Queensland; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Passionate community

Job summary

A global travel agency is seeking a Remote Travel Specialist to assist clients through their travel journey. This role involves responding to inquiries, managing travel arrangements, and ensuring a stress-free experience. Ideal candidates will possess excellent communication skills and a customer service background, ideally in travel or hospitality. Join a passionate team with exclusive travel perks and remote flexibility, allowing you to work from anywhere while helping others create memorable experiences.

Qualifications

• Strong written and verbal communication is essential.
• Experience in customer service, particularly in travel or hospitality, is preferred.
• High organization and proactive mindset are crucial for success.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist clients with modifications and cancellations.
• Provide accurate information regarding travel details.
• Follow up with clients post-trip to gather feedback.
• Handle client concerns efficiently and with empathy.

Skills

Excellent communication skills

Customer service background

High attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A global travel agency is seeking a Remote Travel Specialist to assist clients through their travel journey. This role involves responding to inquiries, managing travel arrangements, and ensuring a stress-free experience. Ideal candidates will possess excellent communication skills and a customer service background, ideally in travel or hospitality. Join a passionate team with exclusive travel perks and remote flexibility, allowing you to work from anywhere while helping others create memorable experiences.