Remote Travel Concierge & Booking Specialist

Effortless travel solutions ETS; Western Australia; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks and discounts

Supportive team environment

Job summary

A travel support agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. The role involves responding to inquiries, managing bookings, and providing information about travel documents and policies. Ideal candidates will have strong communication skills and a passion for travel. This position offers 100% remote work with flexible scheduling and various travel perks. Join a supportive team and help create unforgettable experiences for clients.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• High attention to detail, organized, and dependable.
• Ability to quickly learn booking platforms and systems.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, policies, and travel documents.
• Follow up with clients to confirm trip details.
• Handle client concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel support agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. The role involves responding to inquiries, managing bookings, and providing information about travel documents and policies. Ideal candidates will have strong communication skills and a passion for travel. This position offers 100% remote work with flexible scheduling and various travel perks. Join a supportive team and help create unforgettable experiences for clients.