Remote Travel Concierge — Create Unforgettable Journeys

Almaaventurera; City of Melbourne; A distancia; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Descripción de la vacante

A travel consultancy is seeking a Remote Travel Consultant to support clients from trip planning to their return home. The ideal candidate should possess strong communication skills and experience in customer service, preferably within the travel industry. Responsibilities include responding to client inquiries, assisting with bookings, providing travel insights, and ensuring client satisfaction. This role offers flexible working arrangements, travel perks, and a supportive community culture centered on passion for travel and meaningful experiences.

Formación

• Strong communication skills to engage with clients effectively.
• Experience in customer service preferably in the travel industry.
• Detail-oriented with effective organizational skills.
• Proficient with technology and booking tools.
• Passion for travel and assisting clients.

Responsabilidades

• Engage with client inquiries through various communication channels.
• Support travelers with bookings, modifications, and cancellations.
• Provide accurate insights on travel and agency procedures.
• Follow up on trip details and gather feedback.
• Resolve client concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

A travel consultancy is seeking a Remote Travel Consultant to support clients from trip planning to their return home. The ideal candidate should possess strong communication skills and experience in customer service, preferably within the travel industry. Responsibilities include responding to client inquiries, assisting with bookings, providing travel insights, and ensuring client satisfaction. This role offers flexible working arrangements, travel perks, and a supportive community culture centered on passion for travel and meaningful experiences.