Remote Travel Concierge & Client Support

Dreamstravelcr; Wollongong City Council; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Remote position

Flexible scheduling

Training provided

Career growth opportunities

Supportive team environment

Job summary

A travel service provider is seeking a Remote Travel Client Support Representative. The role focuses on assisting travelers with inquiries and ensuring a positive experience. Ideal candidates possess strong customer service and communication skills, are detail-oriented, and comfortable using online tools. This position offers flexibility and the opportunity for career growth while working in a supportive team environment, making it perfect for those enthusiastic about travel.

Qualifications

• Strong customer service and communication skills.
• Detail-oriented and organized.
• Comfortable with online tools.

Responsibilities

• Communicate with clients across multiple platforms.
• Assist with reviewing travel details and confirming plans.
• Provide accurate travel information and guidance.
• Follow up with clients before their trips.
• Address concerns and escalated when necessary.

Skills

Customer service

Communication skills

Detail-oriented

Organized

Comfortable with online tools

Interest in travel

Job description

A travel service provider is seeking a Remote Travel Client Support Representative. The role focuses on assisting travelers with inquiries and ensuring a positive experience. Ideal candidates possess strong customer service and communication skills, are detail-oriented, and comfortable using online tools. This position offers flexibility and the opportunity for career growth while working in a supportive team environment, making it perfect for those enthusiastic about travel.