Remote Travel Concierge: Plan, Book & Delight Clients

Hjbtravels; Victoria; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community engagement

Job summary

A global travel agency is seeking a Remote Travel Specialist to assist clients throughout their travel journey. You'll engage with clients through various channels, helping them with bookings and modifications while ensuring an exceptional experience. The ideal candidate should have strong communication skills and a background in customer service, especially in travel or hospitality. This role offers remote flexibility and professional growth opportunities through a supportive community.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service, preferably in travel or hospitality.
• Organizational skills with a proactive approach.

Responsibilities

• Respond to client inquiries professionally.
• Assist clients with booking modifications.
• Provide up-to-date information on travel processes.
• Follow up with clients post-trip for feedback.
• Address client concerns with empathy.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A global travel agency is seeking a Remote Travel Specialist to assist clients throughout their travel journey. You'll engage with clients through various channels, helping them with bookings and modifications while ensuring an exceptional experience. The ideal candidate should have strong communication skills and a background in customer service, especially in travel or hospitality. This role offers remote flexibility and professional growth opportunities through a supportive community.