Remote Travel Concierge: Create Memorable Journeys

Almaaventurera; Cairns Regional; Remote; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Exclusive travel perks

Professional development through training

Community culture centered on travel

Job summary

Almaaventurera is seeking a Remote Travel Consultant to support clients from trip planning to their return home. This role emphasizes personalized, high-quality client support and building memorable travel experiences.

Key responsibilities include client communication, booking support, resolving issues, and confirming trip details. Ideal candidates will possess strong communication skills, experience in customer service, and a love for travel.

This position offers fully remote flexibility and travel perks.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy and commitment to client satisfaction.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Job description

Almaaventurera is seeking a Remote Travel Consultant to support clients from trip planning to their return home. This role emphasizes personalized, high-quality client support and building memorable travel experiences.

Key responsibilities include client communication, booking support, resolving issues, and confirming trip details. Ideal candidates will possess strong communication skills, experience in customer service, and a love for travel.

This position offers fully remote flexibility and travel perks.