Remote Scheduling & Reservations Specialist

Junior Adventures Group; Rockhampton Regional; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training available

Ongoing support

Job summary

Junior Adventures Group is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information from a remote location. The role emphasizes accuracy, responsiveness, and the ability to coordinate dates, times, and customer preferences.

The ideal candidate will handle inquiries, gather details, review calendars, confirm dates, and send reminders, while maintaining records and supporting rescheduling as needed.

Qualifications

• Strong scheduling skills.
• Excellent organizational abilities.
• Careful attention to detail.
• Clear customer communication.
• Good time-management skills.
• Accurate data entry.
• Basic computer proficiency.
• Ability to learn calendar and reservation systems.
• Reliable and professional.
• Scheduling experience is helpful but not required.

Responsibilities

• Respond to scheduling and reservation inquiries.
• Gather dates, preferences, and customer details.
• Research available times and options.
• Coordinate appointments and reservation requests.
• Review calendar information.
• Confirm dates and relevant details.
• Send reminders and updates.
• Assist with rescheduling requests.
• Communicate changes promptly.
• Maintain accurate calendars and records.
• Follow up on incomplete requests.

Skills

Scheduling

Organization

Attention to detail

Communication

Time management

Data entry

Computer basics

Calendar systems

Reliability

Experience optional

Job description

Junior Adventures Group is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information from a remote location. The role emphasizes accuracy, responsiveness, and the ability to coordinate dates, times, and customer preferences.

The ideal candidate will handle inquiries, gather details, review calendars, confirm dates, and send reminders, while maintaining records and supporting rescheduling as needed.