Remote Scheduling & Reservations Specialist

Junior Adventures Group; Geelong; Remote; AUD 55,000 - 75,000; Full time

Job summary

Junior Adventures Group is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details and reservation data in a fully remote role. This position supports our family-friendly travel programs, coordinating booking windows and availability across multiple schedules.

The ideal candidate is organized, accurate, responsive and comfortable coordinating dates, times and customer preferences.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Job description

Junior Adventures Group is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details and reservation data in a fully remote role. This position supports our family-friendly travel programs, coordinating booking windows and availability across multiple schedules.

The ideal candidate is organized, accurate, responsive and comfortable coordinating dates, times and customer preferences.