Remote Booking Services Coordinator

Junior Adventures Group; Tamworth; Remote; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Job summary

Junior Adventures Group is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will respond to inquiries, gather needs, research options, and maintain accurate records.

The role emphasizes organization, customer communication, and handling information accurately in a remote setup. Training and ongoing support are provided to help you learn booking systems and processes.

Qualifications

• Excellent communication and organization are essential.
• Attention to detail and reliability are required.
• Comfortable researching information online and learning booking systems.

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused attitude

Researching information online

Basic computer proficiency

Ability to learn booking systems

Time-management

Reliable and self-motivated

Booking or customer-service experience

Job description

Junior Adventures Group is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will respond to inquiries, gather needs, research options, and maintain accurate records.

The role emphasizes organization, customer communication, and handling information accurately in a remote setup. Training and ongoing support are provided to help you learn booking systems and processes.