Remote Scheduling & Reservations Specialist

Junior Adventures Group; Canberra; Remote; AUD 60,000 - 72,000; Full time

Job summary

Junior Adventures Group is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information remotely. The role requires accuracy, responsiveness, and comfort coordinating dates, times, and customer preferences. Flexibility and reliable communication are essential to keep bookings on track.

The position offers remote work and opportunities to learn scheduling systems and procedures with ongoing support and development.

Qualifications

• Strong scheduling and calendar management experience preferred
• Excellent organizational skills and attention to detail
• Clear communication with customers and internal teams

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Strong scheduling skills

Excellent organizational abilities

Careful attention to detail

Clear customer communication

Good time-management skills

Accurate data entry

Basic computer proficiency

Ability to learn calendar systems

Reliable and professional

Scheduling experience helpful

Job description

Junior Adventures Group is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information remotely. The role requires accuracy, responsiveness, and comfort coordinating dates, times, and customer preferences. Flexibility and reliable communication are essential to keep bookings on track.

The position offers remote work and opportunities to learn scheduling systems and procedures with ongoing support and development.