Remote Scheduling & Reservations Coordinator

Wyndham City Council; Australia; Remote; AUD 70,000 - 90,000; Full time

Job summary

Wyndham City Council is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information in a remote capacity. You will coordinate dates, times, and customer preferences to ensure smooth scheduling and timely responses.

The role requires accuracy, responsiveness, and clear communication; you will gather dates, preferences, and details, review calendars, confirm bookings, send reminders, and assist with rescheduling while maintaining

Qualifications

• Proven scheduling expertise to manage multiple requests.
• Excellent organizational abilities for efficient workflow.
• Attention to detail in calendar and data entries.
• Clear and professional customer communication.
• Strong time-management and prioritization skills.
• Accurate data entry and record-keeping.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Scheduling

Organization

Attention to detail

Customer communication

Time management

Data entry

Job description

Wyndham City Council is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information in a remote capacity. You will coordinate dates, times, and customer preferences to ensure smooth scheduling and timely responses.

The role requires accuracy, responsiveness, and clear communication; you will gather dates, preferences, and details, review calendars, confirm bookings, send reminders, and assist with rescheduling while maintaining