Remote Reservation Support Specialist | Flexible Schedule

Steppr Pty Ltd; Townsville City; À distance; AUD 60 000 - 80 000; Plein temps

Résumé du poste

Steppr Pty Ltd is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates and general support from a remote work setup.

The ideal candidate is organized, communicates clearly, and is comfortable researching information to provide accurate confirmations and coordinate reservations across providers. This role requires reliable time management and a proactive approach to follow up on outstanding details.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail and organization.
• Ability to learn reservation systems and perform online research.
• Reliable, self-motivated with good time management.
• Basic computer proficiency.

Responsabilités

• Respond to reservation inquiries and provide options.
• Research available options and gather preferences.
• Coordinate and update reservations.
• Review details for accuracy and provide confirmations.
• Assist with modifications and updates.
• Communicate with providers as needed.
• Maintain organized reservation records and follow up.

Connaissances

Customer service

Attention to detail

Written and verbal communication

Organization

Computer literacy

Online research

Reservation system experience

Time management

Dependable and self-motivated

Reservation basics

Description du poste

Steppr Pty Ltd is seeking a detail-oriented Reservation Support Agent to assist customers with reservation inquiries, options, updates and general support from a remote work setup.

The ideal candidate is organized, communicates clearly, and is comfortable researching information to provide accurate confirmations and coordinate reservations across providers. This role requires reliable time management and a proactive approach to follow up on outstanding details.